Refund Policy

Should you need to cancel or amend your order please notify us as soon as possible by telephone on (+44) 0161 772 0400, at least 24 hours before the delivery date. If your order has been dispatched you will be fully charged.

Due to the perishable nature of flowers any complaints, refunds or replacements will be dealt with on an individual basis. Please phone (+44) 0161 772 0400 or [email protected]¬†with any problems you may have with our service as soon as possible.